Privacy Policy
Effective date: June 10, 2026
This Privacy Policy describes how VUMO AI Inc collects, uses, discloses, and protects personal information when you visit vumo.ai, contact us, use our services, or communicate with us by email, phone, SMS, or other channels.
Company and contact information
VUMO AI Inc
100 Madison St FL 8th
Syracuse, NY 13202
United States
EIN: 99-0963046
Email: info@vumo.ai
Information we collect
We collect information that you provide directly to us and limited technical information that is collected automatically when you use our website or services.
- Contact information, such as name, company name, email address, mailing address, and phone number.
- Communications information, such as messages, inquiries, support requests, call details, SMS messages, and communication preferences.
- Business information that you choose to provide when requesting information about our products or services.
- Website and device information, such as IP address, browser type, device identifiers, pages visited, referring pages, and cookie or analytics information.
How we use information
We use personal information only for legitimate business purposes related to providing, supporting, and improving our services and communicating with you.
- To respond to your questions, requests, and inquiries.
- To provide information, products, services, and support.
- To send operational, service-related, or transactional communications, including by email, phone, or SMS when you have provided your phone number for that purpose.
- To maintain website functionality, security, fraud prevention, debugging, and service reliability.
- To comply with legal obligations and enforce our agreements and policies.
SMS and phone communications
If you provide your phone number, we may use it to respond to your inquiry, provide requested support, deliver service-related updates, or communicate with you about an existing business relationship. Message and data rates may apply depending on your mobile carrier.
SMS opt-in data and consent are used only for the communications described in this Privacy Policy. We do not sell, rent, or share SMS opt-in information, phone numbers, or SMS consent with third parties for their marketing or promotional purposes.
You may opt out of SMS messages at any time by replying STOP. You may request assistance by replying HELP or contacting us at info@vumo.ai.
No sale or marketing disclosure of personal information
We do not sell personal information. We do not share personal information with third parties for their own marketing or promotional purposes. We also do not share mobile information, messaging opt-in data, or SMS consent with third parties for marketing or promotional purposes.
When we disclose information
We may disclose personal information only as needed for the limited purposes described below.
- To service providers that help us operate our website, systems, communications, hosting, analytics, security, and business operations.
- To professional advisors, such as attorneys, accountants, or auditors, when necessary for business, legal, or compliance purposes.
- To comply with applicable law, legal process, government request, or to protect rights, safety, and security.
- In connection with a business transaction, such as a merger, acquisition, financing, or transfer of assets, subject to appropriate confidentiality protections.
Service providers may use personal information only to perform services for us and must protect it according to applicable law and contractual obligations.
Cookies and analytics
We may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve performance, and protect the website. You can manage cookies through your browser settings. Blocking cookies may affect website functionality.
Data retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, resolve disputes, maintain security, comply with legal obligations, and enforce agreements.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your privacy choices
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection regarding your personal information. To exercise privacy rights or ask a question about this Privacy Policy, contact us at info@vumo.ai.
Children privacy
Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.