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Privacy policy

General

VUMO values and respects the privacy of the people we deal with VUMO is committed to protecting your privacy and complying with all applicable privacy laws and regulations.

This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information and how we maintain the quality and security of your personal information.

What is personal information?

“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified or reasonably identifiable individual. In general terms, this includes information or an opinion that personally identifies you either directly (e.g., your name) or indirectly.

What personal information do we collect?

The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.

The personal information we collect about you may include the following:

  • name;
  • mailing or street address;
  • date of birth;
  • email address;
  • phone number
  • IP address

You do not have to provide us with your personal information. We will allow you to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or not provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.

How do we collect your personal information?

We collect your personal information directly from you when you:

  • interact with us over the phone;
  • interact with us in person;
  • interact with us online;
  • participate in surveys or questionnaires;
  • attend a VUMO event;
  • subscribe to our mailing list;
  • please apply for a position with us as an employee, contractor, or volunteer

How do we use your personal information?

We use personal information for many purposes in connection with our functions and activities, including the following purposes:

  • provide you with information or services that you request from us;
  • deliver to you a more personalized experience and service offering;
  • improve the quality of the services we offer;
  • internal administrative purposes;
  • marketing and research purposes;

Disclosure of personal information to third parties

We may disclose your personal information to third parties per this Policy in circumstances where you reasonably expect us to disclose your information. For example, we may disclose your personal information to:

  • our third-party service providers (for example, our IT providers);
  • our marketing providers;
  • our professional services advisors

Transfer of personal information overseas

Some third-party service providers we disclose personal information to may be based in or have servers outside the EU, including in Canada, the USA, and the UK.

Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained. We will only disclose to overseas third parties if:

  • You have given us your consent to disclose personal information to that third party; or
  • We reasonably believe that:
    • the overseas recipient is subject to a law or binding scheme that is, overall, substantially similar to the APPs; and
    • the law or compulsory scheme can be enforced; or
  • the disclosure is required or authorized by Polish law or a court/tribunal order.

How do we protect your personal information?

VUMO will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:

  • Having robust physical security of our premises and databases/records;
  • taking measures to restrict access to only personnel who need that personal information to provide services to you effectively;
  • having technological measures in place (for example, anti-virus software, firewalls);

Online activity

1. Cookies

The VUMO website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognize when your device has visited our website(s) before, so we can distinguish you from other website users. This improves your experience and the VUMO website(s).

We do not use cookies to identify or improve your experience on our website(s). If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.

2. Website analytics

Our website uses Google Analytics to help us better understand visitor traffic so that we can improve our services. Although this data is mostly anonymous, it is possible that, under certain circumstances, we may connect it to you.

3. Direct marketing

We may send you direct marketing communications and information about our services, opportunities, or events that may interest you if you have requested or consented to receive such communications. By applicable marketing laws, these communications may be sent in various forms, including mail, SMS, fax, and email. You consent to us sending you those direct marketing communications by any method. If you indicate a preference for a form of communication, we will endeavor to use that method whenever practical.

You may opt out of receiving marketing communications from us at any time by [following the instructions to “unsubscribe'' contacting us using the details in the “How to contact us” section below.

In addition, we may also use your personal information or disclose your personal information to third parties for advertising, including online behavioral advertising and website personalization, and to provide targeted or retargeted advertising content to you (including through third-party websites).

Retention of personal information

We will only keep your personal information for as long as we need to. In most cases, we will only retain your data for the duration of your relationship unless we are required to maintain your personal information to comply with applicable laws, such as record-keeping obligations.

How to access and correct your personal information

VUMO will endeavor to keep your personal information accurate, complete, and up to date.

If you wish to request access and correct the personal information we hold about you, you should request it by contacting us, and we will usually respond within 14 days. We will deal with such a request by following the procedure outlined below:

Links to third-party sites

VUMO website(s) may contain links to websites operated by third parties. If you access a third-party website through our website(s), personal information may be collected by that third-party website. We make no representations or warranties about the privacy practices of any third-party provider or website, and we are not responsible for the privacy policies or the content of any third-party provider or website. Third-party providers/websites are responsible for informing you about their privacy practices, and we encourage you to read their privacy policies.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short:

Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the „Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal data (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing using the contact information provided below.

California Civil Code Section 1798.83, also known as the „Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal data (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing using the contact information provided below.

CCPA Privacy Notice

The California Code of Regulations defines a „resident” as:

  1. Every individual who is in the State of California for other than a temporary or transitory purpose
  2. Every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as „non-residents.”

If this definition of „resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

How do we use and share your personal information?

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitate the delivery of our Services and respond to your inquiries.

How do we use and share your personal information?

This privacy notice can find more information about our data collection and sharing practices. You may contact us or refer to the contact details at the bottom of this document. If you are using an authorized agent to exercise your right to opt-out, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers under a written contract between each service provider and us. Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA. We may use your personal information for business purposes, such as undertaking internal research for technological development and demonstration. This is not considered to be „selling” your personal information.

How do we use and share your personal information?

This privacy notice can find more information about our data collection and sharing practices. You may contact us by referring to the contact details at the bottom of this document. If you are using an authorized agent to exercise your right to opt-out, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers under a written contract between each service provider and us. Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA. We may use your personal information for our business purposes, such as undertaking internal research for technological development and demonstration. This is not considered to be „selling” your personal information. Vimeo sp. z o.o. has not disclosed, sold, or shared any personal information with third parties for a business or commercial purpose in the preceding twelve (12) months. Vimeo sp. z o.o. Will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Inquiries and complaints

For complaints about how VUMO handles, processes, or manages your personal information, please get in touch with info@vumo.ai. Note that we may require proof of your identity and full details of your request before processing your complaint.

How to contact us

If you have a question or concern about our handling of your personal information or this Policy, you can contact us for assistance as follows:

Email: info@vumo.ai